Could Not Open Photo Instagram, How To Fix Instagram Not Loading Pictures Issue?


The creators of this popular app, Kevin Systrom and Mike Krieger, developed the Instagram app in 2010, a social media network for people worldwide to share photos and videos. It was purchased by Instagram, also known as Meta Platforms. Content creators around the Country use this app regularly to upload their daily content to deliver it on media which is altered by different filters, plenty of hashtags, and categorized by location. The public has approved vast followers of the Insta app for sharing their posts on their feeds. Users worldwide can find in this app many attractive and valuable videos of trending material, like photos, follow each other’s content, add their stuff to their page for more likes and to get famous, and browse other users’ content to develop by tag and location.

Could Not Open Photo Instagram

Check whether your Instagram account is working

  • It’s not always the Instagram app on your phone causing problems. Instagram’s servers occasionally fail. “Couldn’t Load Image.” The “Tap to Retry” error could result from a server issue.

  • In this situation, check to see if Instagram is down. This can be accomplished using an online site status checker like DownDetector. The webpage will inform you of Instagram’s current server status.

  • If you discover that the servers are causing the issue, wait until the company restores those servers. You have no control over the situation.

Reboot Your iPhone or Android Device

You can restart a modern iPhone in the following manner:

  • Press and hold the option Volume Up and Side buttons simultaneously until you see a slider appear on your iPhone’s screen.

  • Use the slider to turn off your device.

  • Restart your device by pressing and holding the Side button.

Most Android phones will restart in this manner:

  • On your phone, press and hold the Power button.

  • Select Restart from the menu that appears.

  • When the phone reboots, open Instagram, and it should work typically.

On Your Phone, Change Between Wi-Fi and Mobile Data

What is the difference between Wi-Fi and Mobile Data on an iPhone?

Launch the Settings app on your iPhone.

  • If you’re using mobile data, select Wi-Fi and connect to your preferred network.

  • Tap Wi-Fi and disable the Wi-Fi option if you’re bound to a wireless network. Your phone will access cellular data.

On Android, toggle between Wi-Fi and Mobile Data. 

  • Pull down your page from the top of the screen of your phone.

  • If you’re presently using Wi-Fi, tap the Wi-Fi symbol to disable it and switch to mobile data.

  • On your phone, go to Settings > Wi-Fi & Network > Wi-Fi and connect to your wireless network if you’re presently using mobile data.

Log out of your Insta account and back into your Instagram account.

Keep your Instagram login information ready if you need to re-enter your account.

  • Launch Instagram on your smartphone.

  • Click the profile symbol in the bottom-right corner.

  • Select the three horizontal lines in the upper right corner.

  • From the menu, select Settings. 

  • Scroll down to the end of the Settings page and hit Log out.

  • Re-enter your account information into the app.

Clear the Instagram Cache on Your Device

You can clear only the Instagram’s cache files on an Android phone; the iPhone does not support this feature.

  • Open the main option Settings app on your Android device.

  • In Settings, go to Apps & notifications > Instagram.

  • On the app screen, select Storage & cache.

  • Select Clear cache to remove Instagram’s cache files.

  • Open the Instagram application.

Reinstall Instagram on Your iPhone or Android Device

On an iPhone, update Instagram.

1. Launch the iPhone App Store.

2. Scroll to the bottom and click Updates.

3. Click the Update button next to Instagram.

4. Once the updates have been installed, launch Instagram.

On Google Playstore, update Instagram.

1. Go to your phone’s settings on Google Play Store and search for Instagram.

2. Look for and choose Instagram.

3. To update the app, tap Update. Because your Insta app is already up to date, you won’t see the Update button in the screenshot below.

4. Navigate to the newly updated app.

Install the Firmware on Your Phone From Scratch

  • If Instagram doesn’t load photos and videos, your phone’s firmware may malfunction. Such problems can be resolved by reinstalling the device’s firmware.

  • You might potentially resolve the issue by reinstalling iOS on your iPhone. To resolve Instagram’s issue on Android, flash the original firmware on your phone. Remember that you will lose all of your phone’s data when you clean and install the firmware.

  • Google should assist you in locating a reference that describes how to install a fresh copy of the operating system on your unique Android device. The technique differs depending on the gadget model.

Get Instagram to load the actual content rather than an error message. 

  • When Instagram cannot access your chosen content, it shows a “Couldn’t Load Image.” Error “Tap to Retry” A network issue commonly causes this, but your phone’s system could also be to blame.

  • Using the procedures given above, you should be able to resolve your Instagram issue. Then you will need to access your images, videos and those of others.

How To Fix Could Not Open Photo Instagram Issue?

Verify Internet Connection

Check Instagram Status

  • When Instagram servers go down, you can’t send direct messages (DMs), refresh the feed, publish photographs, or even see the ones you’ve already uploaded. To validate the issue, go to Downdetector and search for Instagram. You will see high outage graphs with user comments when other users have the same problem.

On Instagram, Disable Less Mobile Data

  • Launch the Instagram app on your smartphone.

  • In the bottom-left corner, tap on the profile symbol.

  • Select the hamburger menu at the top of the screen (represented by three lines).

  • From the bottom menu, select Settings.

  • Select Account.

  • Choose Data Usage.

  • From the following menu, disable the ‘Use less mobile data’ toggle.

Disable The Data-Saving Mode



  • On Android, go to the Settings menu.

  • Select Network and Internet.

  • Select the settings Data Saver and disable it from the menu that appears.


  • Long-press the Instagram app icon and tap the small I button to access the app info menu.

  • Navigate to Storage and cache. From the following menu, select Clear store.

  • Reopen Instagram and check to see whether pictures are appearing commonly.

Get A Break

  • Are you taking too many Instagram actions? When you like too many posts, follow too many profiles, or leave too many comments in a short period, Instagram may flag your account and block it. Because the corporation believes your account is a bot, it stops the action. On Instagram home, you can’t constantly refresh the feed or see the most recent posts. Wait a few minutes, and then try reaccessing Instagram.

Logout And Relogin

  • Navigate to the Instagram Settings menu (refer to the third section above).

  • Log out of your account. 

  • Restore your Instagram feed by entering a username and password.

Update Instagram App

  • Instagram distributes app upgrades with new features and bug fixes regularly. You could be using an old Instagram build, causing image-loading problems. You can install pending Instagram updates on your phone by opening the App Store or Google Play Store.

About Instagram

App Instagram
Original authors Kevin Systrom

Mike Krieger

Developers Meta Platforms
Initial release October 6, 2010
Operating system iOS


Fire OS

shoppingmode Microsoft Windows

Size 196.6 MB (iOS)

45.42 MB (Android)

46.5 MB (Fire OS)

Available in 32languages

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